Wednesday, November 11, 2009

Eastern Life and Health unveils new web portal for brokers, employers

ad&d insurance

Eastern Life and Health Insurance Co. is expanding its online capabilities with the introduction of “e-bility,” its new group benefits web portal.

computer-mouseAvailable through the Lancaster, Pa.-based firm’s website, e-bility provides employer groups and their brokers online access to administration, billing, claims and eligibility information. Employer group administrators also may use the new web portal to process employee additions, changes and terminations.

Curt Melville, chief operating officer for Eastern Life and Health, said in a statement with employers increasingly turning to the Internet to accomplish routine tasks, the company partnered with Genelco Software Solutions/IBM “to implement a system enabling us to provide this same level of service through our website.”

A pilot program for the e-bility web portal was recently completed and is now offered to all of Eastern Life and Health’s employer groups. The system may be used to access information on all of the group ancillary benefit products the company offers, including dental, short- and long-term disability, term life/AD&D, and vision insurance.

Since 1910, Eastern Life and Health has provided group ancillary benefit insurance products to customers in 16 states through its network of independent agents.